At Saumic Craft (Legal Name – Saumic Jain), we are committed to providing high-quality online learning experiences. We encourage you to review the course details carefully before making a purchase. This Return & Refund Policy explains the conditions under which refunds are available.
1. Refund Eligibility
You may request a refund within 7 calendar days from the date of purchase if you are not satisfied with your course.
Refund requests submitted after the 7-day period will not be eligible for a refund.
2. Eligibility Conditions
To qualify for a refund:
- The refund request must be submitted within 7 days of the purchase date.
- Valid proof of purchase must be provided.
- The course must have been purchased directly from the official Saumic Craft website.
Saumic Craft reserves the right to review each refund request before approval.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
- Refund requests made after the 7-day refund period.
- Courses purchased through unauthorized third-party sellers.
- Any misuse, fraud, or violation of our Terms & Conditions.
- Duplicate refund requests for the same purchase.
4. Refund Process
To request a refund, please contact our support team with:
- Full Name
- Registered Email Address
- Order ID or Transaction ID
- Course Name
- Reason for the refund request
Email your request to:
Our team will review your request and respond within 3–5 business days.
5. Refund Method
If your refund is approved, the amount will be credited to your original payment method.
Depending on your bank or payment provider, it may take 5–10 business days for the refunded amount to appear in your account.
6. Course Access
Once a refund has been approved and processed, your access to the purchased course and any associated learning materials may be suspended or permanently revoked.
7. Changes to This Policy
Saumic Craft reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with the updated revision date.
8. Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us:
We appreciate your trust in Saumic Craft and are committed to ensuring a fair and transparent refund process.